Pixentia® SumTotal Learn Managed Services

Offload your administration so you can focus on learning

SumTotal® is one of the most flexible and capable learning platforms in the world, but managing it well takes knowledge, time, and effort. If your SumTotal administration is an unwelcome burden, you can let Pixentia carry some or all of it.

Pixentia Learning Resource Centers

The One Place to Go for All Your Learning Services Needs

Why would you need managed services?

You have only one administrator and no ready backup

Your administrators have other mission-critical roles that may impact their capacity to manage learning and some tasks are too much of a burden

You’ve lost your initial edge. Over time, your administrators have trained other administrators, who taught others, and now, some critical tasks go undone

Your administrators can’t seem to find the time for advanced training

Administration

With Pixentia managed services, you can enjoy the peace of mind of knowing seasoned experts are handling your SumTotal administration.

Maintaining organizations, domains, groups, audiences, user access, roles, and security

Managing catalogs and learning resources

Program and course management including course set up and testing

Troubleshooting and working with SumTotal support

Technology

Some technical issues can be difficult and time-consuming, especially if they happen so infrequently that you don’t ever seem to develop the experience to manage them. Let Pixentia’s experts handle your critical technical tasks.

Technical issues and support for end-users

Managing updates and update validation

Liaison with the SumTotal Support Team on SumTotal-related issues

Integrations and data feeds, including monitoring and resolution of data issues

Content

If you don’t have the expert resources to manage content, you can offload that burden to Pixentia.

Program and course management including course set up and testing

Content sourcing and curation

Integrations with 3rd party learning providers

Reporting and analytics

Data management and analytics have become essential tasks for L&D, but some organizations have not yet developed the capability. Let Pixentia fill the gap while you build your team, or handle all your reporting administration.